Refund policy

Coffee is perishable and is roasted to order, so we're unable to accept returns on coffee. 

However, if there was an error with your order, if you were dissatisfied with your coffee, have questions about how to brew it, or concerns about the quality, our expert Customer Experience team is here to help you.

Please contact us at intangiblecoffeeco@gmail.com within 30 days of your purchase.